Anmols Inn Mahabaleshwar
Privacy Policy
Last updated: July 2026. This policy explains how we collect, use, and safeguard your personal information.
At Anmols Inn Mahabaleshwar, your privacy is important to us. This Privacy Policy outlines the types of personal information we receive and collect when you interact with our website, make a booking enquiry, or stay with us — and how we use and protect that information. By using our services, you agree to the terms of this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Submit a booking enquiry via our website or WhatsApp
- Contact us via phone, email, or any messaging platform
- Check in at our property (name, address, government-issued ID)
- Leave a review or feedback about your stay
- Subscribe to any promotions or offers
The information collected may include your name, phone number, email address, home address, date of birth, government-issued ID details, travel dates, and number of guests.
How We Use Your Information
- To process and confirm your room booking enquiries
- To communicate booking details, updates, and confirmations
- To comply with legal requirements (ID verification at check-in)
- To provide personalised service during your stay
- To respond to your queries, complaints, or feedback
- To improve our website and service quality
- To send promotional offers, if you have opted in
We do not sell, trade, or rent your personal information to third parties. Your data is used solely for providing hotel services and improving your experience.
Data Security
We are committed to ensuring the security of your personal information. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
- Guest ID records collected at check-in are stored securely and retained only as required by applicable law
- Communication via WhatsApp is encrypted end-to-end by WhatsApp
- We do not store credit card or payment information on our systems
- Access to guest data is restricted to authorised staff only
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Essential cookies — necessary for the website to function correctly
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
- Preference cookies — to remember your settings and preferences
You can disable cookies through your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.
Third-party Links
Our website may contain links to third-party platforms such as Google Maps, WhatsApp, and Google Reviews. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party platforms you visit through links on our site.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data (where legally permissible)
- Opt out of receiving promotional communications at any time
- Raise a concern or complaint about how your data is handled
To exercise any of these rights, please contact us using the details below.
Get In Touch
Questions About This Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly.